售后工程师

到岗时间：不限 年龄要求：不限 性别要求：不限 婚况要求：不限 工作职责：Job responsibilities:
1. 负责了解客户服务需求信息，进行有效跟踪，做好售后指导和服务工作； Responsible for understanding customer service requirements information, effective follow-up, do a good job of after-sales guidance an d service work;2. 达至客户满意目标。 Achieve customer satisfaction职位要求：Job requirement1. 机械或电气工程类专业毕业的学生，大专以上学历College degree Ｏr above, major in mechanical Ｏr electrical engineering2. 有自动化，半导体机相关工作经验优先Working experience in automation, semiconductor machine is preferred3. 具备敏锐的商业意识，较强的应变能力、中英文口头表达与沟通能力Strong sense of business, strong adaptability ，Chinese English oral an d communication skills4. 有较强的推广和维护协调客户的能力，熟悉客户服务流程Strong promotion an d maintenance of customer coordination ability, familiar with customer service process5. 具备较强的学习能力，可快速掌握专业知识，及时开展工作Strong learning ability, can quickly master professional knowledge, timely work6. 良好的英语阅读水平Good English reading ability7. 熟练运用office及良好的文档写作能力,及英文邮件阅读写作能力Proficient in office an d good document writing skills, an d English mail reading an d replying ability8. 工作严谨，计划性强，善于分析思考问题，有责任心Rigorous work, strong planning, good at analysis an d thinking, have a sense of responsibility9. 勤奋踏实，良好的服务意识与团队合作精神Diligent an d steadfast, good sense of service an d team work spirit