客户经理

招聘人数：3-5人 到岗时间：不限 年龄要求：不限 性别要求：不限 婚况要求：不限 Key responsibilities & outputs 主要职责及成果目标Develop new customer sales pipeline 负责新客户开发计划Achieve KPIs an d exceed sales revenue targets 达成绩效考核和销售额目标Maximize profitability an d customer satisfaction by managing acＣounts 有效管理客户，同时达到客户满意度和公司利益的最大化Achieve an d exceed lead generation targets by starting new acＣounts an d expanding existing acＣounts 发掘客户资源，达成并超额完成拓展新客户及对现有客户业务的持续开发Prepare sales pitches an d perform entire sales process successfully 成功准备并达成客户销售的整个过程Customer service responsibility: coordination an d communication, an d issue resolution 负责客户服务：保持和客户的高效沟通，并协调解决各种问题Work according to a dedicated walk-in & calls cycle, build strategic relationships an d negotiate with F&B an d Corporate Purchasing decision makers 按照客户拜访和电话沟通环节，与酒店，餐饮行业及各类企业客户采购部门的决策者建立良好关系，达成谈判成果Developing a close relationship with F&B an d Corporate key players to increase the penetration into the market 开发并建立与酒店，餐饮行业及知名企业等客户的密切关系，扩大市城份额Analyze potential sales opportunities （potential customers） by using data analysis, market research an d other information available within the group Ｏr externally 借助公司及外部的市场调研或其他信息，分析潜在销售机会（新客户）Gather market information an d report to manager 及时搜集并向管理层汇报市场信息On-going development of coffee knowledge an d sales skills 不断学习并丰富自身的咖啡知识，提高销售技能Requirements 任职要求At least 2 years’ experience in sales role in Shanghai （other first & second tier cities in China are acceptable）, preferably from F&B sector[R1] 至少2年以上在上海市场（或其他一线城市）销售岗位的经验，[AFC2] 酒店或餐饮行业优先考虑 Knowledgeable an d interested in coffee, wine Ｏr other food an d beverage products 具备及对咖啡，酒水或其他食品饮料相关知识和浓厚兴趣Passionate about sales, service an d quality 喜爱销售工作，具有良好的服务精神和对高品质的追求 Self-motivated an d results driven 自我驱动，结果导向 Mature, outgoing an d professional appearance an d attitude 成熟，性格外向，具有良好专业形象University Ｏr College degree 大专以上学历Experienced in managing high level customer relationships 具备丰富的管理高级客户关系的经验Fluent in Chinese an d comfortable in verbal an d written English. Additional language fluency is a plus. 中文流畅，良好的英文口语及书面写作能力。同时具备其他外语能力者优先考虑 Skills an d Competencies 任职资格Excellent oral an d written communication an d presentation skills 出色的口语与书面表达呈现能力Strong work ethic 具备高度诚信精神Strong organizational an d inter-personal skills 具备很强的组织和人际交往能力Solid sales track record 具有丰富的成功销售经验Excellent relationship & networking skills 出色的客户关系及市场拓展能力Ability to identify an d solve problems within time an d budget constraints 能够在规定时间和预算内发现并解决问题Ability to stay calm an d focused in a high pressure, fast-paced working environment 适应快速工作环境，在面对较大压力时能保持冷静和专注Sales ability an d persuasion （incl. negotiation skills） are essential 具备优秀的销售技能及谈判能力Ability to work independently an d within a team, passionate for delivering results 独立性强，具备团队合作意识和达成目标的精神High level of flexibility an d ability to adjust to a fast-paced environment an d growing business 适应性强，能够及时调整，应对快速变化并不断开发市场 Personality 个性特点 Confident an d outgoing 自信，性格外向Hard working an d disciplined 工作努力，自律性强Positive 态度积极Persuasive 令人信服Adaptable 适应性强Achievement orientated 追求成功Responsible an d trustworthy 责任心强，诚实可信 [R1]In terms of sector, we might want to look for people that have experience （contacts） in the specific channels that we are going to be attacking. So, the person we hire for hotel an d key acＣounts would ideally come with connections in these channels. [AFC2]Yes. I was planning to specify that when passing it to Shuli Ｏr Miranda （one for each sector）


关于我们 我们是OG咖啡，第四波咖啡品牌由来自加州的Jim Lee创立，我们致力于将我们特有的咖啡配方，单品咖啡及原汁原味的加州咖啡文化带向中国。我们目前在上海数个重要商圈：虹桥（虹桥天地），淮海路新天地（香港广场）以及中山公园（长宁来福士）有三家各具特色的店，并且我们计划在国内其它城市及海外开展业务。 在保留咖啡原始口味的基础上，我们采用传统的圣地亚哥烘培方式来最大程度的提升口感，并以一包454克（一磅）的规格将咖啡豆装袋。我们坚持贯彻我们的核心理念，确保咖啡的优质口感始终如一。此外，我们的标准咖啡豆被业内的专业咖啡品质鉴定师评为82分（80分以上即为 精品级 ）。此级别的精品咖啡仅占全球咖啡年产量的2%。每一批生咖啡都经由样培，杯测的层层筛选把关，以保证我们的咖啡品质一直居于市场最上游。 我们批发业务的客户包括餐饮业的领军人物，大型跨国企业和小型办公场所。我们也面向餐厅，咖啡零售店及独立咖啡馆提供服务，满足他们各自的咖啡需求。 我们的座右铭代表了我们饱含活力的，高度专业化及拥有匠人品质的咖啡文化： 咖啡的真谛 。