招聘人数：若干
到岗时间：不限
年龄要求：不限
性别要求：不限
婚况要求：不限
Job # 284416 1047595
Locations China, Shenyang
Job families Sales
Teams Retail Stores
Key Responsibilities:
Retailer performance
Directly responsible for the assigned Retailer stores’ performance. As the Retail store manager, be responsible to deliver the store sales, service an d brand experience result.
Brand image
Responsible to manage the strong branded environment that helps Microsoft devices an d services differentiate an d stand out from the competition executed in managed retail stores.
Analysis & Insight
Provide store level insights an d sales performance reporting influence marketing programs, strategies an d executions
Retailer Planning
Landscape - deep understanding of Retailer business – use insights gained to create strategy an d translate to a quality plan
Focus - identify key focus areas for execution
Relationship Management
Build relationships with store field staffs an d customers, build MSFT fans at retail
Cross team collaboration with both Microsoft an d Partner’s stores in the development of the necessary program offerings that will lead to long-term relationships with customers an d Partner’s Retail store managers
Experience sharing with internal an d external partners for learning an d experience building
Develop the competency of the individual team member for retail store performance
Implement co-marketing & programs to drive joint success
Think of relationship management as living process versus ‘a moment in time’ – aspires to ‘Trusted Advisor’ status
Relationship Management （con’t）
Map an d understand the power base of host store manager that will make/influence decisions with Microsoft
Anticipate competition an d have an active plan
Foresight
Actively mine for future opportunities, assess risks, dissect an d learn from key wins/losses
Share Retailer an d store level insights for Microsoft outcomes
Demonstrate responsiveness an d creativity with the partner to shape the market, not just ride the market
Business Operational Excellence
AcＣountable for executing Retailer plan to committed metrics - forecast accuracy, revenue attainment, scorecard, share & retail store experience
Execute consistent Rhythm of the Business including Monthly/Quarterly Business Reviews with Host Store Managers
Follow-through on commitments
Evangelize an d ready Partner sellers for co-engagement through sales readiness, coaching an d management
Role AcＣountabilities
Revenue of Retailer
Scorecard
Retail store experience
Premium Mix
Retailer Attachment rate
Accuracy to forecast
Partner program adoption
All up Retailer relationship
Key Role Activities:
Plan:
Create joint business an d marketing plans by Retailer
Forecast Retailer financials an d scorecard
Integrate MSFT teams into Retailer
Execute
Sell in the Retailer marketing plans
Build strong Retailer relationships
Ensuring corporate compliance
Manage & Monitor:
Analyze Retailer performance
Monitor Retailer scorecard
Analyze data to drive new value to Retailer
Experiences Required: key experiences, skills an d knowledge:
3 years Retail store management experience
3 years of high traffic/high volume retail experience
1 years of people management experience
Experience selling consumer electronics Ｏr Technology Solutions
Previous technology/product/software teaching Ｏr training experience is a plus
Experience managing in a customer service environment
Love for Microsoft
Deep understanding of Microsoft products
Strong organizational & operational skills
Sales Strategy
Ability to build strong customer relationships
Ability to develop an d motivate an retail store team
Lead by example, take pride in your work, an d enjoy helping an d developing others while creating fun environments an d energizing people through your passion while maintaining composure an d customer focus while troubleshooting an d solving issues.
Detail-oriented with excellent communication skills in both English an d Mandarin
Business alignment
Management competencies
Excellent presentation skills
Strong numeracy an d problem solving skills
Good interpersonal awareness
Education:
College degree required
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