招聘人数：1-3人
到岗时间：不限
年龄要求：不限
性别要求：不限
婚况要求：不限
JobDescription
TheInformationTechnologyDepartmentofUbisoftShanghaiislookingforanERPSupportAnalysttoprovidefunctionalandbasictechnicalsupportforthecompany’sinternalERPSystemforinternaluserslocatedinourworldwideoffices,ontheSupplyChainManagementmodules（OrderManagement,Inventory,Manufacturing,CostManagement）
Yourtasks:
·Performfunctionalandbasictechnicalanalysisontheassignedsupportticketsandhandlethecommunicationwiththeusers;
·CollaboratecloselywithSupportDeveloperstoidentifythebestsolutionsforbugcorrections/developmentsintherequesteddeadlines;
·Createworkingprocedures,build-upknowledgedatabaseandfunctionaldocumentation;
·Providetrainingsforapplicationusers,providingaglobalvisionofanintegratedsystem;
·CreateSQLqueriesandrequestdataＵpdatesinthedatabase;
·Performregularsystemmonitoringanddataclean-upactivities;
Qualifications
Jobskills:
·Universitygraduate;
·PreviousexperienceinIT,preferablyaroundERPsystems;
·OrpreviousexperienceinCustomerSupport;
·OrpreviousexperienceinAcＣounting/Procurement/Sales,Logistics&Distribution;
·SQL/Oracledatabasesknowledge;
·KnowledgeofSupplyChain;
·GoodwrittenandoralknowledgeofEnglish,Frenchisaplus.
Desirablepersonalskills:
·Senseofownershipandresponsibilityonthejob;
·Innovative,curiosandinquisitive
·AbilitytounderstandbusinessprocessesandincorporatethemintheITsystems
·Senseofhumor,positiveapproachandworkwellwithinaglobalteam
·Enthusiasmforlearningnewtechnologies.
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