到岗时间:不限
年龄要求:不限
性别要求:不限
婚况要求:不限
JD1、Respond to guest enquiries via phone, email, Wechat, Weibo etc. for bookings in worldwide hotels2、Communicate with hotels an d third parties for reservation issues based on central reservation system3、 Handle reservation orders from third parties 4、 Collect & Update guest profile, handle guest feedback/complaintQualifications:1、*** Or ***, fluent mandarin, positive attitue, good communication skill & ability to make immediate response2、Gentle voice, with patience an d willing to serve3、Good Chinese & English typing skills, 40 characters/min for Chinese & 60 characters/min for English.4、Good English reading skill, CET 4 an d above.5、With sense of duty an d availability to handle stress at work6、Familiar with computer operation, familiar with Office software7、Previous 1-year hotel reservation experience Or 2-year call cenre experience preferred, can accept multiple shiftsSalary Range:Basic:CNY2450Meal allowance: CNY 12/ shiftProject Allowance : SH office CNY 1,000~1,200、KS office 500~700Language bonus: CNY 800~2,200Incentive: 1. Full-attendance bonus CNY 200/ month for first 3 months (CNY 600 in total);2. Incentive from 4th month: around CNY 1,000-2,000/ month for telephone team; around CNY 1,000-1,500/ month for email team; night shift bonus will be arranged based on company policy.Work Time:Operation time: 07:00-24:00Weekly roster with multiple shifts, 40 work hours per week, normally 2 days off per week (flexible schedule) Meal time: 45 mins (double time for night shift), another 15 mins break per shift 微软雅黑 , sans-serif >:Hyatt提供灵活的上班时间
1、7:00-24:00(在此区间里做8小时的分配,做五休二,轮班轮休)2、15:00-24:00(长期固定的排班时间,错开早晚高峰,下班后可组队打车回宿舍,车费实报实销做五休二,轮班轮休)3、13:00-24:00(长期固定的排班时间,错开早晚高峰,下班后可组队打车回宿舍,车费实报实销做四休三,连休三天)Ps:涉及到夜班将会提供丰厚的夜班津贴1、公司夜班津贴:50元/天2、项目夜班津贴:500元(夜班工作满10天或以上) 3、每天lunch 45分钟 paid break 15分钟
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